Frequently Asked Questions
What are your two primary services?
Fully Managed IT Services – THE Tech City monitors, manages, supports, and secures all IT systems and users for a fixed and predictable monthly fee.
Co-Managed IT Services – We support internal IT as an extension of your team. This role includes patching, repetitive tasks, one-off services, and special projects. We handle the backend while in-house IT manages everything else.
What other services do you offer?
- Technology Sales
- Application & Software Development Services
- Website Design & Development
- Security Installations (CCTV | Access Control | Vehicle Tracking)
- Network Solutions
- Voice over IP(VoIP) Solutions
- IT Advisory Services
- IT Outsourcing & Managed Services
- IT Risk & Audit Management Services
- IT Systems Design & Business Process Enhancement Services
- Business Continuity Planning & IT Disaster Recovery Management
- IT Project Management
- Digital Marketing
What business problems do you solve?
By leading with IT strategy and compliance guidance, THE Tech City fills two major gaps in the IT provider industry. This expertise helps clients:
- Save time, money, and increase profitability.
- Reduce employee frustration and improve team morale.
- Solidify defenses against data breaches, ransomware attacks, and legal exposure.
- Lower cybersecurity and compliance risk
How are you different?
THE Tech City selectively partners with growing organizations that like applying strategy and budgets to a proven IT process based on standards and best practices – to improve performance and lower risk.
THE Tech City creates and maintains powerful, quiet, and secure IT systems by actively engaging and advising our clients in regularly scheduled Strategic Business Reviews with a vCIO.
Most THE Tech City locations limit new client onboardings to two per month. This approach allows us to institute comprehensive, data-driven quality controls – on the front end – which create increasing operating leverage for our clients throughout the lifetime of the relationship.
What is your industry focus?
Operationally mature organizations in the following verticals:
- Professional
- ServicesCPA
- Legal
- Finance
- Insurance
- Real Estate
- Consulting
- Manufacturing
- Healthcare
- Nonprofit